Terms & Conditions for Jiva Leafora
1. Introduction
Welcome to Jiva Leafora. By accessing or using our website, products, and services, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before placing an order.
2. Products & Quality
All our wellness products are carefully prepared using high-quality natural ingredients.
Our products include:
- Moringa Powder
- Lakadong Turmeric Powder
- Banana Powder
- Guava Powder
- Bilona A2 Cow Ghee
- Pure Forest Honey
- Low Glycemic Index Rice
As our products are natural and traditionally prepared, slight variations in color, texture, aroma, or taste may occur.
3. Orders & Acceptance
Orders can be placed through our website, phone, or WhatsApp.
All orders are subject to confirmation based on product availability. We reserve the right to accept, reject, or cancel any order if necessary.
4. Pricing & Payments
All prices listed on the website are in Indian Rupees (₹) and may change without prior notice.
Payments can be made through available online payment methods or as confirmed during the order process.
For selected or bulk orders, advance payment may be required before dispatch.
5. Bulk Orders
Bulk orders for gifting, wellness hampers, functions, events, and wholesale supply should be placed in advance.
Order modifications or cancellations may not be possible once product preparation or packaging has started.
6. Delivery & Shipping
We strive to deliver fresh and carefully packed products within the estimated delivery timeline.
Delivery timelines may vary depending on location, order size, and logistics availability.
Jiva Leafora is not responsible for delays caused by unforeseen circumstances such as weather conditions, transportation issues, or courier delays.
7. Return & Refund Policy
Due to the nature of wellness and food products, returns are not accepted once the order has been delivered.
Refunds or replacements will only be considered in cases where:
- Incorrect products were delivered
- Products were damaged during delivery
Any issue must be reported within 24 hours of delivery along with proper proof or images.
8. Hygiene & Safety
We maintain strict hygiene and quality standards during product preparation, packaging, and handling to ensure freshness, purity, and safety.
9. Intellectual Property
All content on this website, including images, logos, designs, text, and branding, belongs to Jiva Leafora and may not be copied, reused, or distributed without written permission.
10. Limitation of Liability
Jiva Leafora shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
11. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
12. Contact Information
For any queries, support, or order assistance, please contact us:
📞 Phone: 9059057003
📞 Alternate: 9059057004